WAYS TO WORK TOGETHER
Many organisations make important decisions about people they rarely meet.
We work with you to change that.
Choose the MEET THE PEOPLE programme based on the outcomes you need:
EXPLORER, CHALLENGER OR PROXIMIST
EXPLORER
DISCOVER WHAT THE DATA CAN’T TELL YOU
For organisations that want to hear directly from customers for the first time.
EXPLORER is designed for organisations that want fresh perspective, honest feedback and direct access to real people without committing to a long-term programme.
THE OUTCOME:
Surface blind spots and missed opportunities
Challenge long-held assumptions about people and their lives
Hear directly from the people behind the numbers
Gain confidence in your next decision
IDEAL FOR:
Testing a new idea
Exploring a challenge
Reviewing communications
Experiencing Meet the People for the first time
WHAT’S INCLUDED:
A Meet the People session
Participant recruitment
Professional facilitation
Live observation access
Session recording
Debrief and insight summary
The fastest way to connect your teams to the people behind the data.
CHALLENGER
TEST ASSUMPTIONS BEFORE THEY BECOME EXPENSIVE MISTAKES
The most costly decisions are often based on assumptions that nobody has challenged.
CHALLENGER helps leadership, product and marketing teams build confidence in major decisions by hearing directly from real people throughout the year.
THE OUTCOME:
Better strategic decisions
Reduced risk and uncertainty
Greater alignment across teams
Increased confidence before committing resources
IDEAL FOR:
Leadership teams
Marketing teams
Product development
Organisational change programmes
WHAT’S INCLUDED:
Four Meet the People sessions across the year
Participant recruitment and facilitation
Unlimited live observation access
Recordings and summaries
Session recordings and summaries
Quarterly planning sessions
Priority scheduling
Because important decisions deserve more than educated guesses.
PROXIMIST
BUILD CUSTOMER PROXIMITY INTO YOUR CULTURE
Create an organisation that stays connected to the people it serves, no matter how large it grows.
As organisations grow, distance from customers grows with them.
The businesses that outperform their competitors create systems that keep decision-makers close to reality.
PROXIMIST is designed for organisations that want customer engagement to become a strategic advantage, rather than an occasional activity.
THE OUTCOME:
A culture grounded in real human understanding
Faster, better-informed decisions
Stronger customer focus across teams
Long-term competitive advantage
Priority scheduling
IDEAL FOR:
Organisations that believe proximity to people is a competitive advantage
Customer-centric businesses
Public sector organisations
Leaders building customer-led cultures
WHAT’S INCLUDED:
FOUNDER PARTNER OPPORTUNITY
Bespoke annual Meet the People programme
Six flagship sessions across the year
Meet the People partner status
Priority recruitment and scheduling
Strategic planning support
Recordings, summaries and insight synthesis
Make staying close to customers part of your competitive edge.
FOUNDER PARTNER PROGRAMME
HELP SHAPE THE FUTURE OF CUSTOMER-UNDERSTANDING
We're looking for eight organisations that believe customer understanding should sit at the heart of decision-making.
Most organisations make decisions every day about people they almost never meet.
We're building a future where hearing directly from customers, audiences and citizens is not exceptional. It's expected.
Our Founder Partners aren't simply clients. They're helping us to redefine how organisations understand the people they serve.
Founder Partners receive:
1. Lifetime Founder Partner status
2. Direct input into the future development of Meet the People
3. Membership of the Meet the People Partner Network
4. Priority access to new programmes, formats and initiatives
5. Founder pricing protection for three years
6. Recognition as one of the organisations helping redefine customer understanding
Limited to the first 8 Proximist organisations
THE ORGANISATIONS THAT STAY CLOSE TO PEOPLE MAKE BETTER DECISIONS.
Many organisations drift away from the people they serve.
The best organisations don't leave customer understanding to chance. They make a conscious effort to stay connected to the people they serve. Meet the People helps them do exactly that.
Whether you're making a strategic decision, launching something new or looking for a deeper understanding of the people you serve, we'd love to hear what you're working on.

