WAYS TO WORK TOGETHER

Many organisations make important decisions about people they rarely meet.

We work with you to change that.

Choose the MEET THE PEOPLE programme based on the outcomes you need:

EXPLORER, CHALLENGER OR PROXIMIST

EXPLORER

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DISCOVER WHAT THE DATA CAN’T TELL YOU

For organisations that want to hear directly from customers for the first time.

EXPLORER is designed for organisations that want fresh perspective, honest feedback and direct access to real people without committing to a long-term programme.

THE OUTCOME:

  • Surface blind spots and missed opportunities

  • Challenge long-held assumptions about people and their lives

  • Hear directly from the people behind the numbers

  • Gain confidence in your next decision

IDEAL FOR:

  • Testing a new idea

  • Exploring a challenge

  • Reviewing communications

  • Experiencing Meet the People for the first time

WHAT’S INCLUDED:

  • A Meet the People session

  • Participant recruitment

  • Professional facilitation

  • Live observation access

  • Session recording

  • Debrief and insight summary

The fastest way to connect your teams to the people behind the data.

CHALLENGER

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TEST ASSUMPTIONS BEFORE THEY BECOME EXPENSIVE MISTAKES

The most costly decisions are often based on assumptions that nobody has challenged.

CHALLENGER helps leadership, product and marketing teams build confidence in major decisions by hearing directly from real people throughout the year.

THE OUTCOME:

  • Better strategic decisions

  • Reduced risk and uncertainty

  • Greater alignment across teams

  • Increased confidence before committing resources

IDEAL FOR:

  • Leadership teams

  • Marketing teams

  • Product development

  • Organisational change programmes

WHAT’S INCLUDED:

  • Four Meet the People sessions across the year

  • Participant recruitment and facilitation

  • Unlimited live observation access

  • Recordings and summaries

  • Session recordings and summaries

  • Quarterly planning sessions

  • Priority scheduling

Because important decisions deserve more than educated guesses.

PROXIMIST

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BUILD CUSTOMER PROXIMITY INTO YOUR CULTURE

Create an organisation that stays connected to the people it serves, no matter how large it grows.

As organisations grow, distance from customers grows with them.

The businesses that outperform their competitors create systems that keep decision-makers close to reality.

PROXIMIST is designed for organisations that want customer engagement to become a strategic advantage, rather than an occasional activity.

THE OUTCOME:

  • A culture grounded in real human understanding

  • Faster, better-informed decisions

  • Stronger customer focus across teams

  • Long-term competitive advantage

  • Priority scheduling

IDEAL FOR:

  • Organisations that believe proximity to people is a competitive advantage

  • Customer-centric businesses

  • Public sector organisations

  • Leaders building customer-led cultures

WHAT’S INCLUDED:

  • FOUNDER PARTNER OPPORTUNITY

  • Bespoke annual Meet the People programme

  • Six flagship sessions across the year

  • Meet the People partner status

  • Priority recruitment and scheduling

  • Strategic planning support

  • Recordings, summaries and insight synthesis

Make staying close to customers part of your competitive edge.

FOUNDER PARTNER PROGRAMME

HELP SHAPE THE FUTURE OF CUSTOMER-UNDERSTANDING

We're looking for eight organisations that believe customer understanding should sit at the heart of decision-making.

Most organisations make decisions every day about people they almost never meet.

We're building a future where hearing directly from customers, audiences and citizens is not exceptional. It's expected.

Our Founder Partners aren't simply clients. They're helping us to redefine how organisations understand the people they serve.

Founder Partners receive:

1. Lifetime Founder Partner status

2. Direct input into the future development of Meet the People

3. Membership of the Meet the People Partner Network

4. Priority access to new programmes, formats and initiatives

5. Founder pricing protection for three years

6. Recognition as one of the organisations helping redefine customer understanding

Limited to the first 8 Proximist organisations

THE ORGANISATIONS THAT STAY CLOSE TO PEOPLE MAKE BETTER DECISIONS.


Many organisations drift away from the people they serve.


The best organisations don't leave customer understanding to chance. They make a conscious effort to stay connected to the people they serve. Meet the People helps them do exactly that.


Whether you're making a strategic decision, launching something new or looking for a deeper understanding of the people you serve, we'd love to hear what you're working on.